Christmas Gift Extended Returns Policy
At Escape Menswear, we understand the importance of finding the perfect Christmas gift for your loved ones. That's why we are pleased to offer an extended returns period during the festive season.
Our normal returns policy allows for returns within 14 days of receiving your goods. However, for any Christmas gifts purchased between November 1st and December 21st 2023, we have extended the returns period. You now have until January 10th 2024 to organize a return for a refund or exchange.
This extended returns period ensures that you have ample time to assess the suitability of your Christmas gifts. You can shop with confidence knowing that your loved ones have the flexibility to return or exchange their gifts if needed.
Please note that the items to be returned must still meet our standard return of goods policy. They should be in an 'as new' condition, unused, unworn, and unwashed, with their original packaging and tags intact.
If you are unsure about the size, colour, or style of the item you are purchasing as a gift, we recommend keeping the product tags until you are certain that the recipient does not need to return or exchange the item.
To initiate a return or exchange, please follow our standard returns procedure outlined in our Returns Information. Remember to include your full name, address, and contact telephone number, along with your order reference if known.
For your convenience and peace of mind, we recommend using a fully tracked delivery service, such as Royal Mail Recorded or Special Delivery, when returning the items. This ensures that the package is adequately insured for any loss or damage during transit. Please note that you are responsible for arranging and paying for the return of goods to us.
If you have any questions or require further assistance regarding our extended returns period for Christmas gifts, please don't hesitate to contact our customer service team. We are here to help make your shopping experience as smooth and enjoyable as possible.
Shop with confidence this holiday season at Escape Menswear, knowing that your Christmas gifts are backed by our extended returns period. Happy shopping and Merry Christmas!